Emirates Expands Chauffeur-Drive Service In Japan To Narita And Kansai Airports

First And Business Class Travellers Benefit From Expanded Ground Services

Emirates announced the expansion of its signature Chauffeur-Drive service in Japan, extending the ground experience to customers travelling from Narita International Airport from 1 February 2026 and Kansai International Airport from 1 March 2026.

These destinations are added to the existing Chauffeur-Drive service available at Haneda Airport, reinforcing Emirates’ position as the only international airline offering this premium chauffeur-driven service in Japan.

Available to First Class and Business Class customers travelling on eligible Emirates-operated flights, the Chauffeur-Drive service offers a door-to-door travel experience, providing complimentary private transfers between the airport and a customer’s home, hotel or office.

Emirates' world-class ground service for premium travellers in Tokyo Narita is further rounded off with access to the airline's airport lounge located in terminal 2.  

The Chauffeur-Drive service includes coverage of up to 100 driven kilometres per journey, calculated based on the shortest route between the airport and the customer’s designated pick-up or drop-off location. Service to Narita International Airport extends across the Tokyo 23 wards as well as most areas of Tokyo, Chiba, Saitama, and Kanagawa prefectures, while service to Kansai International Airport covers Osaka City and the majority of Osaka, Nara, Kyoto, and Hyogo prefectures. 

Any distance travelled beyond the 100-kilometre allowance will incur an additional charge per kilometre, plus applicable tax or VAT. Charges for excess mileage must be settled directly with the driver and can be paid either in cash (Japanese Yen only) or by credit card.

Customers can arrange their Chauffeur-Drive service in advance through Manage Your Booking on emirates.com, or via Emirates contact centre.

The expansion of Chauffeur-Drive complements Emirates’ growing presence in Japan, where the airline operates flights to Haneda Airport, Narita International Airport and Kansai International Airport.