Goa Police Unveils Tech-Led Systems To Enhance Safety For Travellers And Residents

PRISM, e-Zero FIR Mark Major Push Toward Smarter Policing

To strengthen public safety and visitor confidence, the Goa Police has rolled out new technology-based policing systems that focus on rapid response, improved surveillance, and hassle-free access to police assistance. 

These measures are designed to serve both Goan residents and the large number of tourists who may need urgent help during their limited stay. Key additions include the PRISM Intelligence Fusion Centre and the e-Zero FIR facility, now linked with the 1930 Cyber Crime Helpline, enabling faster reporting, coordinated action, and efficient service delivery with special attention to time-sensitive cases involving visitors.

Goa attracts millions of domestic and international tourists each year, resulting in a significant floating population. While these initiatives strengthen everyday policing and safety for Goan citizens, the e-Zero FIR system assumes added significance for tourists by enabling cyber fraud complaints registered through the national 1930 helpline to be automatically converted into FIRs without delay. This allows visitors facing cybercrime or digital fraud to seek legal recourse without the need for physical visits to police stations, ensuring timely assistance during their stay in Goa.

The PRISM platform serves as a centralised Intelligence Fusion Centre, bringing together technological and analytical tools under a single digital framework. By enabling intelligence-led policing, PRISM assists law enforcement agencies in real-time tracking of habitual offenders, absconders, and missing persons, thereby strengthening preventive security measures across the State.  

Dr Pramod Sawant said that initiatives such as PRISM and the e-Zero FIR system strengthen safety for citizens and tourists alike through smart, technology-driven, and people-centric policing. He noted that faster access to police services is especially critical for visitors unfamiliar with local processes, and these reforms reflect Goa’s commitment to secure, responsive, and modern governance aligned with the national vision of Digital India. He also acknowledged the leadership of Narendra Modi in advancing technology-enabled public service delivery across the country.

Additionally, Goa Police earlier introduced the Digital Tenant Verification System through the Goa Police App, enabling citizens to complete tenant verification entirely online. The system allows digital submission of Aadhaar details and rent agreements, followed by a structured three-stage verification process, further strengthening safety, transparency, and digital governance.