ixigo adds Delhi Metro Ticketing To Its Trains App

Daily metro rides in Delhi just became easier to plan and pay for. Travel platform ixigo, in collaboration with Delhi Metro Rail Corporation (DMRC) and the Open Network for Digital Commerce (ONDC), has launched QR-based metro ticketing directly on the ixigo Trains app.

The new feature means passengers can skip long queues and buy tickets digitally, with payments handled inside the app. Once booked, the QR code can be scanned at metro gates, giving commuters a faster and more convenient way to travel. To encourage adoption, first-time users booking Delhi Metro tickets through the app will receive 100 per cent cashback (up to Rs 50) as ixigo money, on tickets booked daily between 9 am and 11 am.

Announcing this collaboration, Dinesh Kumar Kotha, CEO of ixigo Trains & Confirmtkt, said, “At ixigo, our vision is to be the most customer-centric travel company. With millions of Indians already using ixigo daily for their inter-city journeys on trains, buses and flights, this integration with Delhi’s public transport lifeline will allow commuters and travellers a more seamless last-mile journey experience. Delhi Metro is the backbone of daily commute in Delhi-NCR, and enabling instant ticket bookings directly within our app will help passengers save time, avoid long queues, and plan their end-to-end journeys on ixigo. This partnership with DMRC and ONDC reinforces our vision of building a single, connected mobility ecosystem where travellers can move across various modes of travel through one trusted platform, while encouraging a broader shift towards digital-first commuting habits.”

Dr Vikas Kumar, Managing Director, DMRC, added, “DMRC is always attempting to adopt new methodologies to make travel more convenient for our commuters. Enabling metro ticketing on a trusted platform like ixigo Trains App gives passengers more flexibility and convenience, while encouraging wider adoption of ticket booking through digital platforms.”

For ixigo, this marks another step toward becoming a one-stop platform for Indian travellers. The app already supports bookings for trains, buses, flights, and hotels. Adding metro ticketing brings daily commuting into the mix, giving users the ability to plan an entire journey—whether across town or across the country—on a single platform.

The Delhi Metro, spanning nearly 400 kilometres across multiple lines, is the busiest in India. In August 2025, it reported its highest-ever single-day ridership of over 81 lakh passenger journeys. Integrating its ticketing with ixigo’s app is expected to make travel smoother for a significant share of those riders.

Since its launch in 2013, ixigo Trains has built a reputation for features designed around Indian travellers—live running status updates, PNR and waitlist predictions, AR-based coach finders, and free cancellation assurances. Its AI assistant, TARA, provides multilingual customer support, while its subsidiary Zoop offers IRCTC-authorised meal deliveries right to passengers’ seats.

Vibhor Jain, Acting CEO & COO, ONDC, said, “The integration of metro ticketing on ixigo is more than a convenience feature. It demonstrates how an open, interoperable network can reimagine the very fabric of urban mobility. Public transport is not just about moving people from point A to B; it is the backbone of inclusive growth, sustainability, and equitable access. As one of the fastest network participants to go live with this capability, ixigo shows how quickly innovation can be unlocked when public and private players integrate on a common digital layer. By connecting metro ticketing with its vast ecosystem of trains, buses, and flights, ixigo is helping ONDC Network to build a unified mobility layer for India, where every commuter has seamless access to multiple modes of transport through open digital infrastructure, without being locked into silos.”