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Aloke Bajpai, Group CEO, ixigo,
India’s leading travel-tech platform ixigo has started the financial year on a high note, posting record revenue and profit in the first quarter of FY26. According to the company’s Q1 earnings report, revenue from operations surged to Rs.314.5 crore, marking a 73 per cent year-on-year jump, while profit before tax stood at Rs.28.7 crore, up by 76 per cent compared to the same quarter last year.
Gross Transaction Value (GTV) climbed 55 per cent year-on-year to reach Rs.4644.7 crore, driven by sharp growth in both the flight and bus categories, which recorded an 81 per cent rise, while train GTV grew by 30 per cent. EBITDA for the quarter rose by 69 per cent to Rs.32.5 crore, and adjusted EBITDA stood at Rs.31.4 crore, up by 54 per cent from Q1 FY25.
ixigo’s management credited the strong performance to a mix of product innovation, customer-first services, and increased brand trust.
One standout trend this quarter has been the rise in bookings by Gen Z travellers and solo women. Gen Z (aged 18–30) train bookings jumped 45 per cent, with key growth seen in cities like Mumbai, Delhi, Kolkata, Visakhapatnam, and Pune. Bus bookings in the same cohort grew 56 per cent, especially in Indore, Lucknow and Nagpur.
Solo women travellers also contributed significantly to growth. Train bookings by women travelling alone surged 123 per cent, while women accounted for 27 per cent of solo bus ticket sales, signalling a rising shift towards independent, empowered travel.
ixigo also doubled down on AI to enhance customer experience and streamline operations. Its AI voice assistant, TARA, now handles over 60 per cent of customer calls for flights and hotels. AI also powered the company's marketing campaigns, reducing costs dramatically while boosting personalisation and campaign speed.
The company rolled out several new features to strengthen traveller confidence. These include an enhanced Price Lock tool, allowing users to freeze airfares for up to 14 days (up from two days), now covering fare hikes of up to Rs.8,000. It also introduced a Visa Rejection Protection service, which offers full refunds in case of visa denial for international travellers.
Payment flexibility was another focus, with the launch of No-Cost EMIs and Book Now, Pay Later options in collaboration with partner banks and NBFCs.
In the train travel segment, ixigo's F&B partner Zoop crossed 10,000 daily meal deliveries, having served over 20 lakh meals across 200+ stations since October 2024. Meanwhile, its bus business, AbhiBus, entered a strategic tie-up with CheckMyBus, a global platform, to expand its reach to international travellers.
Rajnish Kumar, Group Co-CEO, ixigo and Aloke Bajpai, Group CEO, ixigo, stated: “We continue to see rapid growth and have hit new all-time highs. Our outstanding growth in categories such as buses and flights stems from our unique playbook that combines a customer-centric approach, ability to cross-sell and up-sell to our captive user-base, our tech-centric DNA, AI-driven efficiency, and enhanced brand awareness.”
Saurabh Devendra Singh, Group CFO, ixigo, added: “Q1 FY26 is another strong quarter, with record revenue and profits across all our key verticals. The 54% increase in adjusted EBITDA and 76% growth in PBT (excluding exceptional items) demonstrate the strength of our operating model and disciplined execution. We remain committed to driving sustainable growth.”
Founded in 2007, ixigo has become a go-to travel app for millions of Indians, especially in Tier-II and Tier-III cities. With over 54 crore annual active users in FY25 and growing demand from the Next Billion Users segment, ixigo is positioning itself as a key player in India’s evolving travel landscape.
The company’s performance this quarter not only signals solid financial health but also highlights changing travel behaviours, more personalised, tech-driven and inclusive.