SOTC Travel Expands Kolkata Presence with New Tollygunge Outlet

Strengthening its footprint in East India, SOTC Travel, a leading omnichannel travel and tourism company, has launched a new outlet in Tollygunge, Kolkata, bringing its total presence in the city to seven outlets. This strategic expansion reflects the company’s commitment to tapping into Kolkata’s growing base of leisure and business travellers.

With Kolkata emerging as a key source market for SOTC, the new outlet aims to cater to rising travel demand across West Bengal and neighbouring regions. The Tollygunge location was carefully selected for its strong connectivity and accessibility to nearby areas such as Garia and Behala, making it a convenient travel hub for customers.

The outlet will offer end-to-end travel solutions, including domestic and international holidays through group tours, personalised trips, cruises, and more. Customers can also access value-added services like travel insurance, all under one roof.

Travel Trends in Kolkata

SOTC’s insights reveal strong outbound travel from the region, particularly during peak periods such as Durga Pujo. Popular domestic destinations include Andaman, Kerala, Char Dham, and Manasarovar, while Sri Lanka and Bhutan lead the Indian subcontinent demand.

On the international front, destinations such as Europe, Japan, Australia, New Zealand, South Africa, and Egypt continue to draw interest. Travellers from Kolkata are also showing a rising preference for experiential holidays—with notable interest in the Northern Lights in Scandinavia and Murmansk, Antarctica, river cruising, Iceland, and self-drive adventures.

The top customer segments include multi-generational families, working professionals, and the Gen S traveller—a segment defined by curiosity, flexibility, and digital savviness. Average holiday durations range from three to five days for domestic or short-haul getaways to 12-13 days for longer international journeys.

With this expansion, SOTC Travel reinforces its vision of delivering seamless, personalised travel experiences and building stronger customer relationships across India’s diverse and evolving travel market.

Rakesh Bawa - Senior Vice President & Head - Holidays, SOTC Travel Limited said, "Kolkata is a key market for our holiday business in the state and across East India. The launch of our outlet in Tollygunge marks another milestone – expanding our store presence to seven prime locations in the city. Strategically located to serve Tollygunge, Garia, Behala and nearby areas, this hub benefits from excellent metro connectivity, premium residential and commercial clusters, showcasing strong growth potential. With over 75 years of expertise and our deep understanding of the Indian traveller, SOTC is committed to offering curated regional products, special offers and personalised holiday planning. Our SOTC Holiday experts at our new Tollygunge outlet look forward to welcoming customers and crafting memorable travel experiences for them.”