Thales signs strategic deals with IndiGo for 11-year avionics maintenance and 5-year EFB rollout

Thales and IndiGo have signed a strategic maintenance agreement for the 430-strong Airbus A320 fleet and future orders exceeding 800 A32X aircraft.

As part of the 11-year contract, Thales will provide expert repair services for avionics components, together with the ABTH programme, an end-to-end spares management solution ensuring the availability of critical components to minimise aircraft downtime. This, alongside RBTH, guarantees timely maintenance for avionics, enabling IndiGo to maximise fleet availability and speed up repairs.

Repairs will be primarily managed at Thales’s state‑of‑the‑art avionics MRO facility in Gurugram, near Delhi, designed to meet rising demand for avionics support with advanced technology to streamline repair processes and maintain high levels of fleet availability. Thales’s skilled technicians specialise in maintaining complex avionics systems to meet stringent safety and regulatory standards.

IndiGo has also extended a five-year contract with AvioBook, a Thales company, for AvioBook Flight, the only Electronic Flight Bag solution currently authorised for paperless operations by the Directorate General of Civil Aviation (DGCA). In use across the entire IndiGo fleet for over a year, AvioBook Flight has already helped reduce paper usage significantly, supporting environmental sustainability goals and improving flight operations on over 2,000 flights daily.

“We are pleased to partner with Thales, a leading aerospace company trusted worldwide for its expertise in avionics support, to augment IndiGo’s maintenance and repair capabilities. With IndiGo’s growing scale and fleet, this association aligns with our commitment to offer a hassle-free and safe flying experience to our customers, while ensuring operational excellence and reliability,” Parichay Datta, Senior Vice-President, Engineering, IndiGo.

“This strategic partnership with IndiGo underscores our commitment to delivering airline world-class avionics support and services. Our new MRO facility in India increases Thales’s ability to provide a swift, reliable service, backed by the power of our global organisation, to meet the evolving demands of the Indian aviation industry,” Thomas Got, Vice-President, Aviation Global Services, Thales.