Air India Expands Its Presence in Switzerland and Austria

Air India has appointed Friends Touristik Marketing GmbH & Co KG as its official General Sales Agent (GSA) for passenger services in Switzerland and Austria.

This partnership will see Friends Touristik handle reservations and ticketing, support marketing efforts, and provide extensive sales assistance across the region, ensuring smooth and personalised service for travel agents and travellers alike. The collaboration aims to increase passenger numbers connecting through Air India’s flights from and to Vienna, Zurich, and beyond.

“We are truly honoured to represent a prestigious airline like Air India in the markets of Switzerland and Austria. As one of the largest and most respected carriers in the world, Air India embodies excellence, heritage, and global connectivity. We are proud to be part of the Air India family and look forward to contributing to its continued growth and success in our region.” said Natalia Zaragoza, CEO of Friends Touristik Marketing GmbH & CoKG.

Air India operates five weekly flights to and from Zurich and four weekly flights to and from Vienna, offering direct connections to India and convenient one-stop options to Southeast Asia. The airline’s Boeing 787 Dreamliner aircraft feature 18 flat-bed seats in Business Class and 238 seats in Economy. 

As part of its ongoing modernisation efforts, Air India continues to introduce new fleets, products, and services to enhance passenger comfort and convenience.