VFS Global and TAAI Hosts Visa Insights Workshop in Hyderabad

VFS Global and the Travel Agents Association of India (TAAI) recently collaborated to organise a Visa Insights Workshop in Hyderabad on May 17, 2025. The session aimed to improve the visa application process for Indian travellers through open dialogue between travel agents and visa service providers.

Attended by 40 travel agents from Telangana and Andhra Pradesh, along with VFS Global staff, the workshop focused on sharing insights about visa procedures, operational best practices, document requirements, and traveller preparedness. Participants discussed challenges faced during visa applications and explored ways to enhance efficiency and understanding.

Sunil Kumar, President, Travel Agents Association of India, said, “This joint knowledge-sharing workshop by TAAI and VFS Global, is among the first of its kind. This is a commendable initiative that strengthens the bridge between visa consultants from travel companies and VFS Global frontline employees. Such collaborative efforts not only enhance operational efficiency but also empower our industry professionals with deeper insights needed to deliver exceptional service to travellers, especially in an evolving travel environment. TAAI is truly delighted to have partnered with VFS Global in launching the Pilot Programme in Hyderabad, which was attended by 40 experienced visa consultants who had a dialogue with over 25 VFS Global frontline staff, which gifted all valuable learnings. We appreciate VFS Global’s joining this initiative and applaud their commitment to continuous learning and expanding partnership.” 

Sharad Gowani, Regional Head, VFS Global, also commented, “Engaging with travel agents through forums not only enables us to understand their perspectives better but also improves service delivery. At VFS Global, we are committed to creating a seamless and informed visa application journey for travellers. We believe that partnerships with key industry stakeholders like TAAI are not just key, but integral to achieving that goal. We sincerely thank TAAI for their enthusiastic participation and providing us with a platform that benefits the entire travel community.” 

This workshop builds on VFS Global’s ongoing outreach efforts across India, aimed at supporting travel industry professionals and enhancing the visa facilitation experience. Both organisations intend to organise similar events in other regions in future